Benefits To You

Benefits to you

With over 200 NHS Trust contracts on our books, Chrystal Medical adds unrivalled experience and expertise to your team to help you source and manage everything you need to run your services to the very highest standard for both patients and staff. 

Partner with Chrystal Medical and you’ll benefit from the widest possible clinical choice, simple, compliant procurement and full financial control including considerable cost savings.
  • Vendor neutrality for clinical choice

    With a vendor neutral supplier like Chrystal Medical, you are free to choose exactly what you want based on clinical choice. We have no ties or links to manufacturers or suppliers of equipment and no sales targets to meet, so we can focus on finding the right solution for you.

    While we appreciate that clinical choice is only one of many factors you need to take into account, knowing that you are truly free to choose the right clinical solution can make a significant difference to the outcomes for your department, your patients and your staff.


    Vendor neutrality delivers many benefits, including:

    • Guaranteed freedom of choice with no commercial influences
    • More cost-effective solutions 
    • Improved patient service and safety
    • Increased staff confidence in response to latest technology
    • Improved reliability reducing downtime and cancelled lists
    • Better patient outcomes in terms of both treatment and service 
  • Cost savings

    As an NHS manager, every penny counts. Simply surviving can be a struggle for many Trusts, and so cost savings are essential wherever they can be found. 


    By partnering with Chrystal Medical to procure and manage your equipment and services you can benefit from significant cost savings right across your operation, as well as spreading the costs of major equipment purchases. We’ll share best practice, gained from the top performing Trusts across the country, to help you run your unit as cost-effectively as possible, while maintaining the very highest standards of patient care and clinical excellence.


    Chrystal Medical will save you money in so many ways, including:

    • Vendor neutrality to give you the widest choice at the best prices
    • Bulk buying power to bring down costs of both equipment and consumables
    • Dependable maintenance to reduce down time and associated losses
    • Efficiency improvements that allow you to book more patients and increase revenue
    • Expert management of your equipment and systems to maximise productivity
    • Tax efficient, HMRC compliant procurement delivering significant savings on VAT
  • Revenue generation

    As well as cutting costs, Chrystal Medical can also boost your revenue, as reliable, equipment means fewer cancelled lists or clinics. Increased efficiency via access to cutting-edge equipment will enable you to complete more procedures, resulting in greater revenue and fewer penalties. 


    Overtime a virtuous circle is created, with increased revenues leading to enhancements in equipment and services, which in turn leads to further increases in revenue and so on.  


    Managed correctly, spending on cutting edge equipment will always be an investment rather than a cost.


    Chrystal Medical will work with you to increase revenue by:

    • Sourcing the widest choice of reliable, efficient equipment
    • Providing regular, pro-active maintenance
    • Actively managing equipment repairs to guarantee a rapid response
    • Ensuring your staff have the equipment and training they need
    • Guaranteeing a swift and adequate supply of consumables 
    • • Motivating your team with world class workplaces 
  • Financial Control

    Chrystal Medical not only helps you with everyday cost savings and revenue generation, we also help you maintain overall financial control. We can negotiate long term contracts on your behalf, helping to even out peaks and troughs of your cashflow. This will help you plan your financial position and future outlay with confidence, not just for this financial year, but for 5, 7 or even 10 years to come, securing the future financial stability of your operations.  


    As part of our service, we provide a free financial scoping to establish your current position and identify your challenges both now and in the future. This gives us the data we need to create the ideal solutions to match both your clinical and financial demands. This financial position is then reviewed each quarter to ensure that those solutions are working as anticipated or fine-tuned to adapt to changing circumstances.


    Chrystal Medical can give you financial control by:

    • Identifying your current financial envelope
    • Resolving capital costs issues by spreading the cost
    • Renegotiating your existing contracts 
    • Setting out ongoing service costs
    • Creating whole-of-life plans with costings
    • Constructing HMRC COS compliant solutions
  • Speed and Scale

    Having delivered Managed Services for over 200 contracts at over 40 NHS Trusts, you can count on Chrystal Medical to deliver your project fast and effectively. We have the speed and scale to execute your new contract in a matter of weeks regardless of the size or complexity, giving you and your team complete peace of mind and allowing you to plan effectively for the future.

    Knowing that your essential service can be updated or upgraded swiftly without the usual, almost inevitable, delay caused by challenges, is a significant step forward for many Trusts and can be the difference that secures final project approval.


    Chrystal Medical can deliver your project fast thanks to our:

    • Substantial buying power and status with major suppliers
    • The scale of our operations nationwide
    • Our deep understanding of the legalities and logistics involved
    • Our clear, challenge free, OJEU compliant systems
    • Our relationships with suppliers that allow us to discreetly test the market in advance
  • Total Service Management

    Ensuring that your staff can care for patients without unwanted distractions is at the core of what we do.


    We deal with your problems so you don’t have to, leaving you free to deliver the highest quality of care unhindered by the daily headaches of managing your services. 


    Chrystal Medical can lift the weight off your shoulders through:

    • A dedicated account manager who understands your project
    • Easy online consumable ordering
    • A 24/7 hotline for equipment assistance 
    • Workable, enforceable KPIs in all of our subcontractor agreements
    • Reporting on KPI performance at your quarterly review 
    • Identifying trends and resolving issues to maintain the efficiency of your service 
  • Reports and reviews

    At the heart of the Chrystal Medical service model is our unique system of reports and reviews that are unrivalled in the industry. We will keep you fully informed of every element of your project in a comprehensive and incredibly detailed quarterly report, which gives you all the information you need to monitor both your service and ours. 


    To bring this report to life, and ensure that all your questions are answered, your quarterly report is delivered personally by your dedicated account manager. This can either be done in person at your Trust, or via video call using state of the art technology which both reduces our carbon footprint and maximises the use of the time available. 


    Your Chrystal Medical quarterly report covers a wide range of issues, including:

    • KPI levels and the performance achieved
    • Your current and future financial position
    • Technical details of new and existing equipment
    • Performance data for both staff and equipment
    • Issues and trends identified (with proposed solutions)
    • Feedback from all stakeholders and suggestions for improvements

Service You Can Rely On 

With over 200 Managed service contracts now in place, including a National Screening Programme, you can rely on the service you can expect to receive.
Find out for yourself now by calling  0161 493 9770
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